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Job Description

Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies and Client-side technologies team. This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols, interpret and understand files and templates to ensure efficient transmission of data files.

Function Description

• • Data File Transmission Team implements / maintains the transmission of expense management data files between blue box and Corporate Clients.

Responsibilities

The key responsibilities of this position include the following:

• • Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies and Client-side technologies team.
  • This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols, interpret and understand files and templates to ensure efficient transmission of data files.
  • Client Issue Resolution: Provide extraordinary customer issue resolution to Corporate Customer queries relating to expense management files in English.
  • This requires customer centricity to understand each client need as each client has different transmission setup

Requirements

• • French Language Expert. Should be fluent in French and English.
  • Data analysis and presentation
  • Report/Dashboard creation and change management
  • Consulting account managers for insights and recommendations
  • Other Departmental and administrative work
  • Hours of Operations – ability to work in flexible shifts in a 24-Hour environment